Hotels & Hospitality

Your room is booked.

We look forward to seeing you.

您的数字礼宾,打造轻松的接待体验。

为前台减负

专注于客人

电话一响,前台服务就受影响。Sailly 为您撑起后方,让您专心提供个性化服务。

弥补人手不足

优秀员工难觅。为您的团队提供数字化支持,处理常规咨询。

国际客人

消除语言障碍。Sailly 用30多种语言流利地为您的客人提供服务。

更多时间用于待客之道

直连PMS系统

与Oracle、Sihot等系统无缝对接,实现自动录入。

24/7礼宾服务

无论是延迟退房还是换枕头——Sailly 随时为您的客人服务。

可达即收入

不再因为占线而错失预订。

从第一天起即可衡量的成果

85%+

客户满意度

50%

团队来电减少

24/7

全天候可达

4周

部署周期

Sailly in real hotel scenarios

Listen to Sailly guide guests through reservations, check-in and service requests.

Book a room

A guest calls to book a weekend stay — Sailly checks availability and confirms.

Sailly

Good evening! How can I help you?

Thomas

Good evening! Do you have a room for two nights this Friday?

Sailly

Of course! A double room with garden view is available. Shall I reserve it for you?

Booking confirmedDouble room · Fri–Sun · 2 guests

Late check-out

A guest asks for late check-out before an evening flight.

Julia

Can we stay in the room until 2 pm tomorrow? Our flight is in the evening.

Sailly

Yes, late check-out until 2 pm is available. I'll add that for you right away.

Late check-out confirmedRoom 412 · until 2:00 pm

Breakfast & service

A guest asks about breakfast hours and extra towels — Sailly answers instantly.

Michael

What time is breakfast? And could we get two extra towels, please?

Sailly

Breakfast is from 7 to 10:30 am. Housekeeping will bring the towels shortly.

Service request forwardedHousekeeping · 2 towels · Room 218

Parking & arrival

A guest plans their arrival and needs parking and check-in info.

Sandra

Is there parking? And can we check in at 11 am?

Sailly

Yes, underground parking is €18 per night. Early check-in at 11 am is available today.

Arrival notedParking reserved · Check-in 11:00
Sailly – 不错过任何预订。您的客人得到应有的关注。